Managed Services Plans & Pricing

Healthcare IT services by Microwize provide constant monitoring and maintenance of computer systems to reduce the risk of a computer failure that can lead to data loss and interrupt the flow of business. Costs can accumulate quickly when your system goes down, and your staff is unable to perform their work.

Why Microwize’s Managed Services?

With our Managed Services, you can rest easy knowing that our expert engineers are keeping a constant watch on your systems to detect any possible issues before they arise and dramatically reduce the likelihood of data loss or downtime.

✔  Preventative Maintenance:
Microwize’s constant monitoring will help prevent problems before they occur.

✔  Knowledgeable Healthcare IT Staff:
Microwize’s staff of experts deals exclusively with clients in the medical field. Our technicians are thoroughly trained with Practice Management, Electronic Health Records, and server software. You will never need to coordinate between IT staffs again.

✔ Higher Level of Support: By having complete control of your IT infrastructure, Microwize will be able to manage your systems more efficiently & effectively.

✔ Predictable Costs: The costs for managed services will remain at the level specified, so your IT budget will become stable and predictable. We will manage the life cycle of your machines and plan your future hardware upgrades, so there are no surprises when upgrades are needed.

Added Bonus

Firewall

Firewall: With our services, we include free rental of a sophisticated
firewall.

Antivirus

Anti-virus: Also included is the latest anti-virus software.

Onsite backup

On-site Backup: We provide a free rental of on-site software and
hardware that uses the latest imaging technology.

Online backup

Online Backup: With our Diamond Plan, you will also get on-line
storage and software in addition to on-site backup

Gold Plan

Gold Managed Services Plan Includes:

  • Security Monitoring
  • Patch Management
  • Anti-virus Software Management / Updating
  • Content Filter Configuration
  • Remote Configuration Management
  • Sophisticated Firewall Device (free rental)
  • Firewall Replacement Warranty
  • Internal Backup Software (free rental)
  • Internal Backup Hardware (free rental)
  • Internal Backup Monitoring
  • Optimization
  • Firmware Updates
  • End-user Support Portal
  • Unlimited Phone Support
  • Unlimited Remote Support
  • Priority Response (1-2 hours response/call-back)
  • System Recovery Remote**

Pricing:

(monthly service fee)
$199 per Server | $99 per Firewall | $49 per Computer

Diamond Plan

Diamond Managed Services Plan Includes:

  • Security Monitoring
  • Patch Management
  • Anti-virus Software Management / Updating
  • Content Filter Configuration
  • On-site Configuration Management
  • Remote Configuration Management
  • Sophisticated Firewall Device (free rental)
  • Firewall Replacement Warranty
  • Internal Backup Software (free rental)
  • Internal Backup Hardware (free rental)
  • Internal Backup Monitoring
  • Online Backup Software (free rental)
  • Online Backup Space* (free rental)
  • Online Backup Monitoring
  • Optimization
  • Firmware Updates
  • End-user Support Portal
  • Unlimited Phone Support
  • Unlimited Remote Support
  • Priority Response (1-2 hours response/call-back)
  • On-site Support (4 hours response time)
  • System Recovery Remote**
  • System Recovery On-site
  • Labor for Replacement of Parts and Units
  • Risk Mitigation Plan
  • Disaster Recovery Options
  • Asset and Inventory Tracking
  • Monthly Health Reports
  • Network and Infrastructure Diagram

Pricing:

(monthly service fee)
$399 per Server | $129 per Firewall | $79 per Computer

*First 50 gigabytes included. Additional storage is available at 99¢ per gigabyte.
**If on-site recovery is needed, a per-hour charge will apply.

Have Questions? Schedule a Free Consultation

Managed Services Gold & Diamond Plans Comparison

Managed Services Plan includes:

GOLD
(monthly service fee)
$199 per Server
$99 per Firewall
$49 per Computer

DIAMOND
(monthly service fee)
$399 per Server
$129 per Firewall
$79 per Computer

PREVENTATIVE SERVICES

Security Monitoring

✔

✔

Patch Management

✔

✔

Anti-virus Software Management / Updating

✔

✔

Content Filter Configuration

✔

✔

On-site Configuration Management

✔

Remote Configuration Management

✔

✔

Sophisticated Firewall Device (free rental)

✔

✔

Firewall Replacement Warranty

✔

✔

Internal Backup Software (free rental)

✔

✔

Internal Backup Hardware (free rental)

✔

✔

Internal Backup Monitoring

✔

✔

Online Backup Software (free rental)

✔

Online Backup Space* (free rental)

✔

Online Backup Monitoring

✔

PERFORMANCE
ENHANCEMENT

Optimization

✔

✔

Firmware Updates

✔

✔

SUPPORT

End-user Support Portal

✔

✔

Unlimited Phone Support

✔

✔

Unlimited Remote Support

✔

✔

Priority Response (1-2 hours response/call-back)

✔

✔

On-site Support (4 hours response time)

✔

SYSTEM
RECOVERY

System Recovery Remote**

✔

✔

System Recovery On-site

✔

Labor for Replacement of Parts and Units

✔

MANAGEMENT TOOLS

Risk Mitigation Plan

✔

Disaster Recovery Options

✔

Asset and Inventory Tracking

✔

Monthly Health Reports

✔

Network and Infrastructure Diagram

✔

Add-on Services:

Onboarding (11+ computer), after-hours support, Systems Upgrades, non-warranty repair, Hardware expansion (adding systems), Internet Services.

Have Questions? Schedule a Free Consultation